Covid-19 Response

Keeping Each Other Safe

We’ve made a few changes to adapt to a new way of doing things. Our promise to you is our utmost consideration for the safety of those in our space.

Modifications for All Clients

No walk-in guests at this time.

In order to enter the salon, you must have a scheduled appointment. We appreciate any new clients and are happy to add them to our waiting list as we phase through reopening.

Health comes first.

Our utmost priority is the safety of our staff and guests. As a part of our safety protocol, we will ask you to confirm in good faith to not be putting our business at risk of Covid-19. This means you are not showing symptoms, you have not been around anyone showing symptoms, and you are not awaiting test results

Our service menu has changed.

For the time being, services like facial waxing, brow and lash tints, lash lifts, complimentary neck and bang trims, and in-between detail services will not be available.

Social distancing.

We will be staffing the salon at limited capacities in order to maintain proper social distancing. We trust that you will partner with us in being mindful of the required six feet of distance.

Be prepared to wear a face mask.

All clients and employees must wear a mask. To most effectively service your hair, please be sure to wear a face mask that loops behind the ears rather than ties behind the head. If your mask does not have ear loops, or you do not want it subjected to hair or color, you are welcome to a complimentary disposable mask.

Please visit solo.

We welcome clients who are receiving services but will not be able to allow additional guests such as children, friends, or partners inside the salon. If your child is unable to receive their service without an accompanying adult, we ask that you schedule them at a later date when protocols ease.

New entry requirements.

Please arrive at your scheduled appointment on time—but remain in your personal vehicle as our waiting lounge will be closed. Keep your phone handy; we will call you when it's time to come inside.

In order to receive services, you will need to sign our liability waiver.

We will also perform a touch-free temperature check and ask you to sanitize your hands before beginning the service.

A new greeting.

You’ll be greeted by your artist in a way that avoids contact. While a hug or a hand shake are much more fun, we will be consciously limiting unnecessary touching.

Hospitality offerings are temporarily suspended.

Food and beverages in our space adds risk. Therefore, our complimentary beverage station is closed. We ask that you do not bring any outside refreshments in with you. Please know that the lounge area and changing rooms are also unavailable. Likewise, magazines and complementary hot towels are temporarily suspended.

Personal items.

Please limit the items you bring with you to the essentials—a phone, your keys, and your credit card. Gowns are available to wear over your clothing only.

Look but don’t touch.

At this time, we need to ask that you do not touch our product displays. Your stylist or a service coordinator are more than happy to assist you in picking out what you need.Curbside pick up will continue to be offered for product-only purchases.

A new payment process.

In order to limit transactional touching, we are only accepting credit card payments at this time. This applies to all retail and service purchases as well as tips—no cash or checks. Please let us guide you through your payment by following our prompts to keep our terminal clean. Receipts will be sent electronically, and signatures will no longer be required.

Be reassured we are working to keep every client safe.

Each client will receive a clean cape, towel, and tools. Our stylists are not required to wear gloves, but will be washing and sanitizing their hands before and after every client. They will also have a daily health screening and temperature check upon arrival.

High-touch areas

throughout the salon are cleaned, disinfected, and sanitized multiple times throughout the day and between clients. All staff have had additional education in Covid-19 preparedness to maintain the highest safety and sanitization standards.

Nothing is permanent.

Please bear with us as capacity, available stylists, and hours of operation may vary and are subject to change. We will provide regular updates via our social channels and newsletter. We are so thankful for your patience and understanding during this unprecedented public health event. It’s our privilege to serve you, and we can each do our part to protect each other. We’re in this together.

Bryce, Amber, and Team